Versand

Processing Time

All orders are processed within 2–4 business days (excluding weekends and public holidays). You will receive a shipping confirmation email once your order has been dispatched.

Shipping Methods

Orders are shipped via DHL or Hermes, depending on destination and service availability.

Shipping Time & Costs

Germany: 2–5 business days — €3.00 for orders under €39, free shipping for orders €39 and above.
European Union: 5–10 business days — €5.00 for orders under €39, free shipping for orders €39 and above.

Delivery times are estimates and may vary due to postal delays, customs processing, or other unforeseen circumstances.

Tracking

A tracking number will be provided via email once your order has been shipped.

Lost or Damaged Items

If your item arrives damaged or is lost in transit, please contact handnpixel [at] gmail [dot] com immediately. Providing photos of damaged items helps resolve issues faster.

Customs & Import Taxes

Orders within Europe are generally not subject to customs fees. Any additional customs or import taxes outside the EU are the responsibility of the buyer.